Support Center
We understand it can be frustrating when a service you've paid for doesn't work as expected. Please stay calm - we're here to help and will provide all possible assistance, including refunds when appropriate.
Our Guarantee
We stand behind our service
We offer a 100% refund or free re-analysis if any technical issues occur during your analysis (such as getting stuck on the loading screen or results not displaying)
Contact Us
Need help? Reach out to our support team
Send your support request to [email protected] using your registered email address
Response Time
We aim to respond quickly to all inquiries
Our team typically responds within 24 hours on business days, but please don't hesitate to reach out if you need urgent assistance. During low volume periods, we often respond within 1-2 hours.